Boost Efficiency and Profits with RISCO Cloud 6.6

Four Game-Changing Features for Installers

In the fast-paced security industry, efficiency and service quality are key to building a successful business. With the release of RISCO Cloud 6.6, installers now have powerful new tools designed to streamline daily operations, reduce costs, and open new revenue opportunities. Let’s explore how each of the four new features can help you work smarter, serve customers better, and grow your bottom line.

1. Installer Dashboard – Complete Operational Overview

Start every morning with a quick glance at your new installer dashboard. Instantly see all your company’s sites in one place- categorized by panels, NVRs, and smart home gateways. Now you can immediately drill down into specific issues like “Panels in Trouble” and take immediate action.

Whether it’s sending a quick message to a customer or using CCS for remote service, you’re providing faster, proactive support. The result?

Less downtime, more satisfied customers, and the ability to manage a larger portfolio with ease.

The dashboard is now your default view when accessing the Installer Admin, but you may change it and also edit the page view. 

2. Seamless Panel Replacement – Security Continuity Assured

When a customer’s control panel fails, it often means time-consuming configuration work- and unhappy clients waiting for their system to be restored. With Seamless Panel Replacement, all previous settings are automatically restored to the new panel.

For you, this means reduced service time, lower operational costs, and less stress for your team. For your customers, it means uninterrupted security and a service experience that feels professional and reliable. That’s the kind of service that wins loyalty and referrals.

Go to the CCS, select ‘Replace Panel’ in the top right menu and follow the instructions. 

3. Cloud-Based Automation Rules – Expanded Service Capabilities

Smart homes are in high demand, and RISCO Cloud 6.6 puts you in the driver’s seat. With the new Cloud-Based Automation Rule Editor, you can create, manage, and edit automation rules directly in the Cloud- without needing a RisControl device.

Now, you can upsell advanced automation services to more customers with less effort. Offer integrated alarm and automation with energy-saving rules and enhanced security automations. Every automation you design is another opportunity to increase revenue while strengthening customer satisfaction.

You may set Up to 10 OR triggers per rule and up to 10 Conditions in addition to the trigger(s); conditions evaluated in AND mode. We have also upgraded the choice of icons and upgraded the selection process with an easy to use search options. 

4. Batch Firmware Upgrades – Faster, Smarter Maintenance

Forget the days of upgrading products firmware one by one. With Batch Firmware Upgrades, you can update multiple sites across your company at once or according to your needs.

RISCO occasionally releases new versions with new features, bug fixes and other important updates and encourages installers to keep the panels in their company up to date. This feature doesn’t just save technician time- it ensures all customer systems are running the latest, most reliable software.  That translates into fewer service calls, less travel, and more time for profitable new installations.