ADB Alarms: Expanding Residential Reach with LightSYS Air

ADB Alarms LightSYS Air

Background

ADB Alarms, a reputable security installer based in Stoke-on-Trent, is known for delivering professional-grade security systems across Staffordshire and nearby regions. Traditionally focused on commercial and large residential sites, ADB identified growing demand for professional wireless intruder alarm solutions in smaller residential properties.

This segment, however, posed clear challenges. Conventional systems were often too costly and complex to deploy profitably. ADB needed a wireless solution that maintained professional standards while improving operational efficiency and enabling sustainable growth.

The Challenge

  • Offer professional alarms at a more accessible price point
  • Streamline installation to serve higher volumes
  • Reduce complexity without compromising performance
  • Meet rising demand for modern wireless intruder alarms

The Solution: LightSYS Air

ADB adopted LightSYS Air, RISCO’s fully wireless intruder alarm (Grade 2), as the foundation of its residential portfolio. Key system features include:

  • Built-in Wi-Fi/IP connectivity
  • Fast, wireless installation and configuration
  • HandyApp Configurator for mobile setup and servicing
  • Flexible, keypad-free commissioning process

From the start, LightSYS Air enabled faster, cleaner installations with minimal disruption. ADB also welcomed the 2025 launch of black panels and devices to suit homeowner design preferences and is preparing to offer RISCO’s new wireless keypad as part of its evolving package.

“Since adopting LightSYS Air, we’ve grown our residential customer base and achieved overall business growth of 10%.”
Sam Bennett, Operations Director, ADB Alarms

Operational Benefits

  • Faster installs – Engineers now complete around five additional installations per week
  • Improved customer satisfaction – Quicker installs and a clean, modern aesthetic
  • Lower support demand – Reliable wireless tech and remote servicing reduce follow-ups
  • Flexible system design – Suited to varied residential layouts and customer needs

Customer Impact

LightSYS Air has enabled ADB to provide professionally monitored, insurance-grade wireless intruder alarm systems to homeowners who might otherwise choose DIY kits or no alarm at all. Its sleek appearance and professional features resonate with customers seeking high-quality protection at an affordable cost.

“Our engineers love the simplicity and reliability of LightSYS Air. It’s helped us work smarter – and customers see the results too.”
Sam Bennett, Operations Director, ADB Alarms

Business Outcomes

  • 10% business growth since adopting LightSYS Air
  • Entry into a previously underserved residential market
  • Increased engineer efficiency and reduced on-site time
  • Stronger customer retention and satisfaction

Watch: ADB Installing LightSYS Air

Learn more about LightSYS Air: https://riscogroup.co.uk/lightsys-air