Why RISCO’s Cloud Configuration Software Won Software / Analytics Product of the Year
RISCO’s Cloud Configuration Software (CCS) was recently named Software/Analytics Product of the Year at the 2025 PSI Premier Awards – one of the UK security industry’s most respected honours.
So, what makes CCS stand out from the rest? And why did installers across the UK and beyond vote it to the top spot? Let’s break it down.
What Is Cloud Configuration Software?
Launched in late 2024, RISCO’s Cloud Configuration Software is a browser-based platform that allows engineers to configure, program, and manage intruder alarm systems remotely—without the need for site visits, software downloads, or cable connections.
Installers can access CCS via the RISCO Installer Admin Portal using mobile or desktop devices. This flexibility enables them to:
- Set up systems remotely, quickly, and securely
- Perform remote diagnostics and firmware updates
- Complete panel takeovers without travelling onsite
- Manage templates across multiple sites with ease
- Automate batch tasks and save admin time
- Maintain high security with ISO 27001, TLS 1.3, and two-factor authentication
In other words, it’s a smarter, more streamlined way to install and manage alarm systems.
Why Did It Win?
The PSI Premier Awards are voted for by professional installers themselves. That makes this win especially meaningful – because it reflects what real users value in the field.
Here’s why CCS earned their vote:
✅ Saves Installer Time
Installers report faster, simpler setups that help them complete more jobs each day.
✅ No IT Hassles
Because CCS runs in the cloud, there are no software installs or admin rights to worry about. Just log in via your browser and go.
✅ Consistent Installations
Templates can be reused across panels and sites, which helps reduce errors and standardise service delivery.
✅ Remote Servicing Made Easy
With CCS, engineers can troubleshoot and update systems from anywhere. This reduces unnecessary callouts – especially out-of-hours – and improves first-time fix rates.
✅ It Benefits End Users Too
Homeowners, SMEs, and commercial clients all benefit from faster installs, minimal disruption, and more reliable systems.
Who’s Using It?
More than 1,700 UK installers and over 30,000 worldwide are now working with CCS. From sole traders to national security companies and ARCs, professionals are using it to:
- Cut operational costs
- Scale their operations without hiring more engineers
- Deliver more consistent and efficient service
Want to See It in Action?
We’ve recorded a full launch webinar so you can see how CCS works – and how it can transform your installation process.
In Summary:
Cloud Configuration Software isn’t just award-winning – it’s installer-approved. If you’re looking to modernise your security system setup, now’s the perfect time to make the switch.
